Job Opening: US Mortgage Account Specialist (Voice / Collections)

Gratitude Inc

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2 days ago

Job Opening: US Mortgage Account Specialist (Voice / Collections)

0-2 Year(s)

Manila (Taguig)

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Job Description

Key Skills

Customer Service

17 candidate(s) have already applied for this Job. Apply now

We are seeking highly skilled professionals to join our premier US Mortgage team. This specialized role is responsible for providing expert assistance to international clients regarding home loans, escrow accounts, or debt recovery processing, ensuring strict adherence to US financial regulations.

Minimum Qualifications:

Primary Requirement:Direct experience handling a US Mortgage account within a BPO environment.

Alternative Requirement: Candidates without mortgage experience will be considered only if they possess strong Banking, Financial, or Collections experience in a voice-based capacity.

Key Competencies:

* Exceptional English communication and active listening skills.

* Strong analytical capability and high attention to financial details.

* Proven track record of meeting performance metrics and compliance standards.

What We Offer:

* Premium salary package reflecting your specialized financial experience.

* Fixed weekends off (dependent on specific program alignment).

* Comprehensive HMO benefits with dependent coverage upon regularization.

Role

Customer Service Executive -Chat

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.