Job Title: MIS Executive -UK Financial Customer Service
Gratitude IncJob Title: MIS Executive -UK Financial Customer Service
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Title: MIS Executive
Vertical: UK Financial Customer Service
Work Setup: 100% onsite in Eton Centris, Quezon City
Work Shift: Shifting
Salary: Up to 20% hike from last drawn salary + 2400 allowance depending on experience
Start Date: ASAP
Qualifications:
Graduate of a Bachelor's Degree in:
- Statistics
- Mathematics
- Engineering
- Business Administration
- Information Technology
- Computer Science
- 2-4 years of reporting / MIS experience in a BPO environment
- At least 2 years supporting contact center or WFM operations
- Experience with Excel-based reporting and dashboard creation
- Knowledge of contact center / WFM metrics preferred
Recruitment Process:
Initial Interview - SVAR - L2 Interview: MS Teams - L3 Interview: MS Teams
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer service representative (fraud analyst)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 37.5K p.m
Manila, Philippines
OPERATIONS SUPERVISOR - T-MOBILE*
Gratitude Inc1 - 18 Year(s)
₱ 35 - ₱ 45K p.m
Manila, Philippines
CSR -Financial/Insurance account -WNS Eastwood
Gratitude Inc1 - 15 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
1 - 4 Year(s)
₱ 28 - ₱ 32K p.m
Manila, Philippines
SPANISH CSR-Taguig site
Gratitude Inc0 - 13 Year(s)
Confidential
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 1 Year(s)
₱ 26 - ₱ 30K p.m
Manila, Philippines
4 - 7 Year(s)
₱ 120 - ₱ 150K p.m
Manila, Philippines
MULTILINGUAL LANGUAGE SPECIALIST - THAI [WORK FROM HOME]
Gratitude Inc0 - 15 Year(s)
₱ 80 - ₱ 110K p.m
Manila, Philippines
QA Analyst Healthcare -TP Vertis N
Gratitude Inc1 - 20 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
WFM Team Lead
Gratitude Inc1 - 5 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines