Life Insurance Customer Service Representative

Gratitude Inc

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1 day ago

Life Insurance Customer Service Representative

0-10 Year(s)

₱ 25 - ₱ 35K p.m

Cebu Central Visayas

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Job Description

Key Skills

Customer Service Insurance Skills

4 candidate(s) have already applied for this Job. Apply now

Role Overview

We are seeking a Life Insurance Customer Service Representative to assist policyholders with inquiries, claims, and account concerns. You will provide exceptional service in a fast-paced environment, ensuring accurate and timely resolution of customer needs.

Key Responsibilities

Handle inbound customer inquiries regarding life insurance policies

Assist with policy updates, claims processing, and account concerns

Resolve customer issues and escalate complex cases

Document interactions accurately in the system

Meet quality, productivity, and customer satisfaction goals

Qualifications

BS Nursing – 3rd Year College or Graduate

With or without BPO experience

Completed any Medical Allied Course – 3rd Year College

With 6 months BPO experience

Additional Requirements:

Willing to work onsite

Excellent English communication skills

Why Join?

Competitive salary: ₱25,000 – ₱35,000 package
Career growth in life insurance
Dynamic and supportive team environment

Role

Life-Insurance Agent

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Insurance Agent

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