Manager, Pre-sales and Solutions
Gratitude IncManager, Pre-sales and Solutions
Job Description
Key Skills
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Manager, Pre-sales and Solutions
Location: Taguig City, Philippines
Work Setup: Hybrid
Work Schedule: Mid Shift
Employment Type: Full-Time
Drive Winning IT Service Desk Solutions
Are you an experienced Pre-Sales and Solutions Manager with a strong background in Service Desk and IT Consulting? We are looking for a strategic leader who can drive business growth, develop winning solutions, manage large bids, and build lasting client relationships.
This role is ideal for professionals with expertise in pre-sales, bid management, solution design, and Service Desk operations, combined with a proven ability to close complex IT consulting opportunities.
Key Responsibilities
- Lead end-to-end pre-sales and solution development for major Service Desk opportunities.
- Drive strategic sales planning, pipeline growth, and business development initiatives.
- Develop compelling proposals and solution presentations for clients.
- Manage large bid opportunities while ensuring compliance with established bid management frameworks.
- Collaborate with delivery, operations, and business units to create competitive and innovative solutions.
- Build and maintain knowledge repositories, best practices, reusable assets, and case studies.
- Support smooth transition from sales to delivery by working closely with delivery teams.
- Strengthen solution architecture capabilities and contribute to organizational knowledge-sharing initiatives.
- Represent the organization at industry events and networking forums.
- Build strong executive-level client relationships and identify new business opportunities.
Qualifications
- Bachelor's Degree in any relevant field.
- Minimum 5 years of experience managing Profit & Loss within an IT consulting or outsourcing environment.
- Proven experience in Pre-Sales, Bid Management, and Service Desk Solutions.
- Strong background in strategic sales planning, pipeline development, and closing enterprise IT consulting deals.
- Experience handling large bid proposals and solution architecture.
- Knowledge of public sector procurement and digital transformation initiatives is an advantage.
- Excellent communication, presentation, negotiation, and stakeholder management skills.
- Willing to travel when required.
- BEMF Training is preferred.
- Stable employment history.
Why Join Us?
- Competitive leadership compensation
- Hybrid work arrangement
- Opportunity to work on enterprise-scale Service Desk solutions
- Career growth in IT consulting and business development
- Collaborative and high-performing work environment
Role
Account Manager
Timings
Afternoon Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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