Manager, Pre-sales and Solutions

Gratitude Inc

355 Views

1 month ago

Manager, Pre-sales and Solutions

3-5 Year(s)

₱ 160 - ₱ 180K p.m

Manila (Makati)

Job Description

Key Skills

Communication Detail oriented Service Desk "bid management" College Graduate pre-sales experience in Service Desk (BPO)

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• 3+ years of experience managing Profit & Loss within a consulting organization, with a focus on both sales and delivery
• With solid exposure in presales/bids in BPO Service Desk.
• Proven track record in strategic sales planning, pipeline development, and closing complex IT consulting deals
• Ability to challenge client assumptions and drive innovative solutions
• Strong understanding of public sector challenges, procurement processes, and digital transformation trends
• Exceptional communication and relationship-building skills at the executive level Ability to travel as needed
• Must have pre-sales experience in Service Desk (BPO), not the technical/niche ones.
• BEMF Training
• Bid experience working large bids in BPO Service Desk.
• Service Desk experience preferred

Your main responsibilities as Manager Consulting Expert are as follows:

. The overall solution of major bids.
. The standardization of tools and offerings.
. Building knowledge repository for all bids: tools, best practices, and case studies to be used for bids.
. Improving efficiency in bid work.
. Writing effective proposals.
. Working collaboratively with different BUs in building a winning solution.
. Expanding the Solution Architect expertise within the business unit.
. Contributing to the Expert Enablement program of APAC strategic business unit.
. Supporting the Delivery Directors on the sales-to-delivery hand-off and transition.
. Contributing to the Communities of Practice within APAC (ie Customer Experience, Intelligent Automation, etc).
. Expanding the visibility of the organization by active participation in local industry forums (ITBPAP, CCAP, Nordcham, etc).
. Own and drive a strong pipeline of new business across both existing and prospective accounts

Skills:
Analytical Thinking
Bid Management
Communication
Detail-oriented
English
Service Desk

Role

Account Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Mosunmola Adeniyi

Recruiter - Gratitude Inc

NA, nigeria

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