Manager – Pre-Sales & Solutions | IT Service Desk | Bid Management | Hybrid | Taguig

Gratitude Inc

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2 days ago

Manager – Pre-Sales & Solutions | IT Service Desk | Bid Management | Hybrid | Taguig

5-12 Year(s)

Manila (Taguig)

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Job Description

Key Skills

Pre-sales Solution Architect "bid management" IT SERVICE DESK

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Job Tite : Manager – Pre-Sales & Solutions | IT Service Desk | Bid Management | Hybrid | Taguig

Job Description :

We are looking for an experienced Manager – Pre-Sales & Solutions to lead strategic pre-sales initiatives, bid management, and solution development for IT Service Desk and End-User Services. The ideal candidate has a strong background in IT consulting, service desk operations, P&L management, solution architecture, and large-scale bid management.

This role is responsible for driving business development, building winning proposals, managing sales pipelines, and collaborating with cross-functional teams to deliver innovative client solutions.

Location: Taguig, Philippines
Work Setup: Hybrid
Shift: Mid Shift
Experience: 5+ Years

Key Responsibilities

Lead end-to-end pre-sales and solution design for IT Service Desk and End-User Services opportunities.
Manage large-scale bids, RFPs, RFIs, and proposal development.
Develop winning solution strategies aligned with client requirements.
Drive strategic sales planning, pipeline growth, and business development initiatives.
Build and maintain a repository of reusable bid assets, best practices, and solution templates.
Standardize pre-sales methodologies, tools, and solution offerings.
Collaborate with delivery, sales, and solution architecture teams to ensure successful bid execution.
Support seamless sales-to-delivery transition and project handover.
Contribute to solution innovation, automation, and continuous improvement initiatives.
Participate in industry forums and strengthen business relationships with enterprise clients.
Manage executive-level stakeholder relationships and support complex deal negotiations.

Required Qualifications

Bachelor's Degree in any relevant discipline.
Minimum 5 years of experience managing Profit & Loss (P&L) within an IT consulting or professional services organization.
Proven experience in Pre-Sales, Solution Consulting, Bid Management, and IT Service Desk.
Strong experience in strategic sales planning, pipeline development, and closing enterprise IT consulting opportunities.
Experience working on large and complex bids.
BEMF (Business Engineering Management Framework) Training is required.
Strong understanding of Service Desk operations and End-User Services.
Excellent presentation, proposal writing, negotiation, and executive stakeholder management skills.
Knowledge of digital transformation and public sector procurement is an advantage.
Willing to work hybrid in Taguig and travel when required.

Important Notes

Work Setup: Hybrid – Taguig
Shift: Mid Shift
College graduates only
BEMF Training is mandatory
Service Desk pre-sales experience is mandatory
Candidates with only technical or niche pre-sales backgrounds will not be considered.
Must have experience managing large bids.
Current or former CGI employees are not eligible.
Stable employment history is preferred (no frequent job hopping).

Role

Pre Sales Consultant

Timings

Afternoon Shift (Permanent)

Industry

IT-Software / Software Services

Work Mode

Hybrid

Process

Non-Voice

Functional Area

Sales / Business Development / Client Servicing

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