Multilingual Tech Support - Dutch & French Speaker - McKinley Taguig
Job Description
Key Skills
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Multilingual Tech Support - Dutch & French Speaker - McKinley Taguig - Visa Sponsorship
Location: McKinley Hill, Taguig - Onsite
Work Setup: 100% Onsite - Shifting
ABOUT US - JOIN OUR INTERNATIONAL SUPPORT TEAM:
We are hiring a Bilingual Service Desk Analyst (Dutch & French Speaker) to join our team in McKinley Hill, Taguig. Be part of a global team providing world-class technical support to international clients!
PERKS & BENEFITS:
- Competitive salary and benefits package
- Working visa sponsorship available
- Clear career growth and continuous learning opportunities
- Collaborative, supportive, and global work environment
YOUR ROLE:
- Deliver Level 1 and Level 2 technical support to end-users
- Handle and resolve incidents, service requests, and technical issues via phone, email, and chat
- Accurately log tickets, troubleshoot, and escalate when needed
- Ensure excellent customer satisfaction and meet SLA targets
- Collaborate with IT teams to resolve complex technical concerns
QUALIFICATIONS:
- Language: Fluent in Dutch and French (Speaking, Reading, and Writing) - Required
- Experience: At least 2 years in Technical Support / Service Desk / IT Help Desk
- Technical: Strong background in technical troubleshooting
- Skills: Excellent communication and customer service skills
- Work Setup: Willing to work 100% onsite in McKinley Hill, Taguig on a shifting schedule
- Work History: Stable employment record - not a frequent job hopper
- Eligibility: Must NOT be a present or former employee of CGI
- Visa: PRV/TRV holders preferred, but client can process working visa
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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