NCLEX- PHRN or USRN required in a leading BPO

Gratitude Inc

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17 hours ago

NCLEX- PHRN or USRN required in a leading BPO

0-10 Year(s)

20 - 35 Thousand p.m

Cebu Central Visayas

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Job Description

Key Skills

Customer Relations Customer Service Technical Support

147 candidate(s) have already applied for this Job. Apply now

JOB QUALIFICATION

Active, unrestricted Regional Philippine registered nurse license

Minimum of three 3 months (equivalent to 480 hrs) of prior working experience as a registered nurse in a clinical setting and providing direct patient care is required

Clinical setting includes inpatient hospital, outpatient hospital, dialysis center, ambulatory, or primary care clinic

With at least 2yrs or more/1yr supervisory experience/individual contributor

JOB DESCRIPTION:

The Virtual Health Care Trainer trains/teaches and supports Quality Documentation Specialists (new hires and existing team members) to work with client physician and their care team to compete documentation of clinic visits/encounters. The trainer also trains/teaches and supports QDS (Quality Documentation Specialist) on using artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits. Virtual Health Care Trainers provide platform, medical knowledge, and clinical training/education.

The Virtual Health Care Trainer facilitates on-on-one time with individual QDS to provide documentation and QDS performance feedback. The trainer is responsible for assessing QDS competencies and identifying barriers impacting individual QDS’s ability to effectively perform role and contribute to team.

The Virtual Healthcare Trainer directly communicates and strategizes with service delivery and training leadership to address opportunities and improve QDS performance.

The Virtual Health Care Trainer trains/teaches and supports Quality Documentation Specialists (new hires and existing team members) to work with client physician and their care team to compete documentation of clinic visits/encounters. The trainer also trains/teaches and supports QDS (Quality Documentation Specialist) on using artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits. Virtual Health Care Trainers provide platform, medical knowledge, and clinical training/education.

The Virtual Healthcare Trainer directly communicates and strategizes with service delivery and training leadership to address opportunities and improve QDS performance.

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Role

Customer Service Executive

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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