Operations Assistant Manager lnsurance

Gratitude Inc

632 Views

2 months ago

Operations Assistant Manager lnsurance

2-10 Year(s)

60 - 65 Thousand p.m

Manila (Alabang Muntinlupa City)
(Base Location for WFH)

Job Description

Key Skills

claim insurance BPO Insurance Mortgage Insurance Insurance Life aand Annuities Insurance industry Proficiency in MS Office, QA tools, and CRM/contact center systems.

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Job Title: Operations Assistant Manager
Account: Insurance
Salary: up to 65K
Work location/Set up: Onsite at Alabang
Shift Schedule: GY
HC: 1
SD: 13-Feb

Qualifications :
•Bachelor’s degree preferred; equivalent work experience accepted.
•1–2 years of pure insurance experience in Property & Casualty -Life & Annuities, including billing, account management, or policy servicing
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership/supervisory role.
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•Must have prior BPO experience.

Pre-Screening Notes:
Educational Attainment:
Years of Insurance Experience:
Years of Contact Center Experience:
Years of Leadership/Supervisory Experience:
Last Drawn Salary:
Expected Salary:

Role

Any Other

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from Home

Functional Area

Any Other

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