Real Time Analyst

Gratitude Inc

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2 months ago

Real Time Analyst

1-2 Year(s)

Manila

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Job Description

Key Skills

sales trainer bachelors degree Lead Trainer BPO Experience UK Banking Industry

124 candidate(s) have already applied for this Job. Apply now

Qualifications:
• Bachelor's Degree
• 1–2 years of contact center experience
• 1–2 years of Workforce Management experience in a call center/shared services environment
• Exposure Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING is highly preferred
• Strong analytical and problem-solving skills
• Advanced proficiency in MS Excel (reporting, data analysis, formulas)
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
• Strong numerical and data interpretation skills

Role

Forecast Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Eucharia Ibe

Recruiter - Gratitude Inc

NA, nigeria

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