Real Time Analyst
Gratitude IncReal Time Analyst
Job Description
Key Skills
146 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Bachelor's Degree
• 1–2 years of contact center experience
• 1–2 years of Workforce Management experience in a call center/shared services environment
• Exposure Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING is highly preferred
• Strong analytical and problem-solving skills
• Advanced proficiency in MS Excel (reporting, data analysis, formulas)
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
• Strong numerical and data interpretation skills
Role
Forecast Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
USRN Trainer (Assistant Manager Level)
Gratitude Inc2 - 3 Year(s)
Confidential
Manila, Philippines
CSR Multilingual Language - Khmer (Cambodia)
Gratitude Inc0 - 13 Year(s)
₱ 100 - ₱ 113.35K p.m
Manila, Philippines
10 - 15 Year(s)
Confidential
Manila, Philippines
Trainer
Gratitude Inc2 - 6 Year(s)
Confidential
Manila, Philippines
Security Engineer (SIEM & SOAR) | Associate Manager
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
Monitoring, Observability and Event Management Architect
Gratitude Inc5 - 15 Year(s)
₱ 100 - ₱ 108K p.m
Manila, Philippines
Customer Service Representative (Healthcare)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
1 - 2 Year(s)
₱ 45 - ₱ 62K p.m
Manila, Philippines
Packaged/SaaS Application Engineer
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
Security Engineer - SIEM / SOC CL8
Gratitude Inc5 - 27 Year(s)
₱ 70 - ₱ 150K p.m
Manila, Philippines