Real Time Analyst _UK Financial Collections (Project Motor)
Gratitude IncReal Time Analyst _UK Financial Collections (Project Motor)
Job Description
Key Skills
54 candidate(s) have already applied for this Job. Apply now
Real-Time Analyst (RTA) / Workforce Operations Experience:
Start Date: ASAP
QUALIFICATIONS:
• Graduate of a Bachelor's Degree
• 1-2 years of work experience in workforce management in a contact center environment
• 2-4 years overall experience
• Banking industry experience is highly preferred
• Exposure to UK/US/AU Banking industry is an advantage
• Good analytical skills
•Excellent in MS Excel & number crunching
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
Role
WFM
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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