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Retail Customer Service Representative (BPO | Onsite)

Gratitude Inc
252 Views
4 days ago

Retail Customer Service Representative (BPO | Onsite)

0-3 Year(s)
₱ 15 - ₱ 20K p.m
Cebu Central Visayas
Cebu Central Visayas

Job Description

Key Skills

Communication Communications Customer Service Problem Solving Data Entry Sales & Retention

2 candidate(s) have already applied for this Job. Apply now

WORK SETUP: Onsite | Shifting Schedule

Role Overview:
Join our Retail Account as a Customer Service Representative! You will handle customer inquiries, resolve issues, and provide exceptional service to retail clients.

Key Responsibilities:

  • Respond to customer inquiries via phone and email.

  • Resolve product and service concerns.

  • Process orders, returns, and exchanges.

  • Document interactions accurately in the system.

Qualifications:

  • HS / SHS / College Undergraduate – with 6 months BPO experience.

  • College Graduate – with or without BPO experience.

  • Excellent English communication skills.

  • Willing to work onsite with shifting schedules.

  • Amenable to Work On Site Arrangement (WOSA)


Role

Customer Care Officer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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Jecinta Kariuki

Recruiter - Gratitude Inc

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