Scheduler (Workforce Scheduler)

Gratitude Inc

334 Views

1 month ago

Scheduler (Workforce Scheduler)

1-10 Year(s)

₱ 25 - ₱ 27K p.m

Job Description

Key Skills

Detail oriented BPO Setup WFM Scheduler WFM Scheduling Analyst Good MS Excel skills Strong attention to detail, and organizational skills

0 candidate(s) have already applied for this Job. Apply now

Job Title:*Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati

Work Setup and Schedule: Onsite / Shifting

Salary:27K

Headcount: 1 for Alphaland

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

- Develop and maintain employee schedules based on forecasts

- Manage shift bids, schedule adjustments, and updates

- Ensure optimal staffing coverage while minimizing costs

- Coordinate closely with operations teams

Basic Qualifications:

- At least 1 year of experience in WFM scheduling

- Intermediate to advanced Excel skills

- Knowledge of forecasting and capacity planning concepts

- Strong attention to detail and organizational skills

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

5+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

CSR Multilingual Language - Thai

Gratitude Inc

0 - 20 Year(s)

Customer Service Thai Collections Process

₱ 60 - ₱ 60.95K p.m

Manila, Philippines

Details

HEALTHCARE ACCOUNT

Gratitude Inc

1 - 26 Year(s)

BPO Voice Process BPO Recruitment BPO Call center

₱ 2 - ₱ 23K p.m

Manila, Philippines

Details

WFM SOFTWARE ADMINISTRATOR 1-NCLH

Gratitude Inc

1 - 4 Year(s)

WFM tools BPO Call center WFM Software Administrator

₱ 30 - ₱ 40K p.m

Manila, Philippines

Details

Training & Quality Manager (IT As A Service)

Gratitude Inc

5 - 22 Year(s)

Human Resources Training Management API,

₱ 90 - ₱ 165K p.m

Manila, Philippines

Details

SailPoint Engineer – Associate Manager*

Gratitude Inc

5 - 20 Year(s)

identity management SailPoint Sailpoint Identity IQ

₱ 100 - ₱ 200K p.m

Manila, Philippines

Details

CSR COLLECTIONS ACCOUNT - EXL ALABANG

Gratitude Inc

1 - 10 Year(s)

Call Center Inbound BPO BPO Voice Process

₱ 30 - ₱ 40K p.m

Manila, Philippines

Details

CSR Travel Account -EXL MOA

Gratitude Inc

1 - 21 Year(s)

GDS Inbound BPO BPO Voice Process

₱ 25 - ₱ 30K p.m

Manila, Philippines

Details

Customer service representative (Collections)

Gratitude Inc

0 - 1 Year(s)

Customer Service

₱ 18 - ₱ 37K p.m

Manila, Philippines

Details

Spanish Bilingual CSR

Gratitude Inc

1 - 2 Year(s)

Spanish Bilingual Minimum of 2 years in College CSR background

₱ 95 - ₱ 100K p.m

Manila, Philippines

Details

Contract Specialist

Gratitude Inc

4 - 6 Year(s)

Investigation Contract Management Employee Relations

Confidential

Manila, Philippines

Details