Scheduler (Workforce Scheduler)

Gratitude Inc

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1 week ago

Scheduler (Workforce Scheduler)

1-2 Year(s)

₱ 25 - ₱ 27K p.m

Davao - Makati, Manila

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Job Description

Key Skills

WFM tools BPO industry scheduler skills

30 candidate(s) have already applied for this Job. Apply now

Job Title: Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati,
Work Setup & Schedule: Onsite/Shifting
Salary: 27K
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year of experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Pre-Screening Notes
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:

Role

Any Other

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

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Blessing Offor

Recruiter - Gratitude Inc

NA, nigeria

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