Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
76 candidate(s) have already applied for this Job. Apply now
Job Title: Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati, Davao
Work Setup & Schedule: Onsite/Shifting
Salary: 27K
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year of experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Pre-Screening Notes
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Representative – Pharmaceutical Account
Gratitude Inc1 - 5 Year(s)
₱ 15 - ₱ 30K p.m
Manila, Philippines
Operational Technology (OT) Specialist / Team Lead
Gratitude Inc3 - 5 Year(s)
₱ 65 - ₱ 200K p.m
Manila, Philippines
1 - 3 Year(s)
Confidential
Manila, Philippines
CSR collection account -EXL Alabang
Gratitude Inc1 - 20 Year(s)
₱ 27 - ₱ 40K p.m
Manila, Philippines
SQL Technical Support - Voice. Teleperformance Taguig
Gratitude Inc1 - 30 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
CSR Manila Opening (Onsite)
Gratitude Inc0 - 2 Year(s)
Confidential
Manila, Philippines
Marketing Operations Manager
Gratitude Inc3 - 5 Year(s)
₱ 120 - ₱ 130K p.m
Manila, Philippines
CSR:Telco /Healthcare Account -Teleperformance Edsa
Gratitude Inc1 - 25 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
CSR insurance Account -WNS Alabang site
Gratitude Inc1 - 22 Year(s)
₱ 20 - ₱ 23K p.m
Manila, Philippines
CSR:BFSI /Trust and safety Account (SQL) TP Vertis N
Gratitude Inc1 - 8 Year(s)
₱ 20 - ₱ 60K p.m
Manila, Philippines