Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Work Location: Alphaland Makati,
Work Setup & Schedule: Onsite/Shifting
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year of experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Role
Billing Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Role: Trust and Safety Analyst
Gratitude Inc2 - 3 Year(s)
₱ 25 - ₱ 60K p.m
Manila, Philippines
Training & Quality Manager( IT As A Service)
Gratitude Inc3 - 7 Year(s)
₱ 90 - ₱ 165K p.m
Manila, Philippines
Japanese Bilingual Functional Consulting Manager
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
Customer Service Representative- Eton QC
Gratitude Inc2 - 14 Year(s)
₱ 25 - ₱ 29K p.m
Manila, Philippines
Bilingual Spanish CSR
Gratitude Inc0 - 1 Year(s)
₱ 75 - ₱ 82K p.m
Manila, Philippines
CSR -UK Financial collections account - Wipro Eton QC
Gratitude Inc1 - 36 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 1 Year(s)
₱ 23 - ₱ 27K p.m
Manila, Philippines
1 - 10 Year(s)
₱ 59 - ₱ 60K p.m
Manila, Philippines
1 - 6 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
USRN Training Program Manager
Gratitude Inc1 - 2 Year(s)
₱ 75 - ₱ 85K p.m
Manila, Philippines