Site Reliability Engineer (SRE)

Gratitude Inc

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1 month ago

Site Reliability Engineer (SRE)

5-6 Year(s)

₱ 80 - ₱ 90K p.m

Manila (Eastwood quezon city)

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Job Description

Key Skills

Analytical Troubleshooting Excellent written and oral communications skills

104 candidate(s) have already applied for this Job. Apply now

Hiring: Site Reliability Engineer (SRE)

Location: Eton Centris, Quezon Avenue, Quezon City, Philippines
Work Setup: Hybrid (2 Days Work From Home, 3 Days Return to Office)
Work Shift: Night Shift
Salary: Up to PHP 90,000
Start Date: ASAP
Headcount: 1

Job Responsibilities:

Design and implement enterprise monitoring standards, patterns, and automation opportunities across platforms and applications.
Build and maintain monitoring solutions using Azure Monitor, Application Insights, Log Analytics (KQL), ServiceNow Event Management, Grafana, and APM/Synthetic monitoring tools.
Partner with product and IT operations teams to implement SLI/SLO-driven monitoring and improve application reliability.
Reduce alert noise, improve incident response, and implement self-healing capabilities.
Develop reference architectures, runbooks, and event management models.
Contribute to monitoring strategy, governance, and best practices.
Drive continuous improvement through postmortem analysis and monitoring optimization.

Required Qualifications:

Bachelor's degree in IT, Computer Science, Engineering, or a related field.
5+ years of experience in Site Reliability Engineering (SRE) and Application Performance Management.
3+ years of hands-on experience with Azure Monitor, Azure Application Insights, Azure Log Analytics (KQL), and ServiceNow Event Management.
Strong knowledge of Azure telemetry, observability, and APM implementations.
Experience with Grafana, Prometheus, AppDynamics, and ThousandEyes.
Understanding of SLI/SLO concepts and monitoring platforms such as Nobl9.
Knowledge of Azure monitoring services, synthetic transactions, and proactive monitoring.
Understanding of WAN/LAN, TCP/IP, PKI, ITSM processes, and ServiceNow.
Strong analytical, troubleshooting, and communication skills.
Candidates should have stable employment history (not a job hopper).
Present or former Wipro employees are not eligible.

Recruitment Process:

Paper Screening
L1 Interview
L2 Interview (if required)
Technical Assessment / Final Interview

Pre-Screening Questions:

What is your highest educational qualification?
How many years of experience do you have in Monitoring, Observability, or SRE roles?
How many years of hands-on experience do you have with Azure Monitor, Application Insights (KQL), and ServiceNow Event Management?
How many years of experience do you have in Site Reliability Engineering (SRE) and Application Performance Management?
What is your current/last drawn salary?
What is your expected salary?
Are you willing to work a hybrid setup in Quezon City and on a night shift?
If selected, how soon can you join?

Questionnaire Link:
https://myglit.com/lateral/cref/4f7fb2775c

Note: Filling out the questionnaire form is mandatory. Profiles without a completed questionnaire will not be processed.

Role

Infrastructure & Technology Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.