SOC Team Lead (L2) / Security Information & Event Management (SIEM)
Gratitude IncSOC Team Lead (L2) / Security Information & Event Management (SIEM)
Job Description
Key Skills
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Preferred Qualifications
Experience with CrowdStrike Falcon (highly preferred).
Hands-on experience with SIEM platforms such as Splunk, Sentinel, QRadar, Google SecOps, or similar.
Scripting experience using Python or PowerShell for automation and investigations.
Certifications such as Security+, CEH, GCIH, GCIA, or similar.
Exposure to cloud security monitoring across AWS, Azure, or GCP.
Work Setup
Hybrid work arrangement
Cubao office location
Amenable to possible shifting schedules
Additional details:
Open for those applicants who are currently in Philippines and already have the right to live and work in this country are eligible for this role
What You’ll Do
Lead the investigation and resolution of complex security incidents escalated by L1 analysts.
Perform root cause analysis, threat validation, and incident triage across enterprise environments.
Act as a key responder during high-severity incidents, coordinating with CSIRT, engineering teams, and stakeholders.
Conduct threat hunting activities using indicators of compromise (IoCs) and threat intelligence.
Mentor and guide SOC analysts through coaching, quality reviews, and incident handling best practices.
Collaborate with detection engineering teams to improve use cases, alert quality, and SOC processes.
Maintain incident documentation, reports, playbooks, and operational procedures.
What We’re Looking For
3–5+ years of experience in a SOC, Incident Response, or Cyber Defense environment.
Previous experience leading, mentoring, or supervising SOC analysts is highly preferred.
Strong hands-on experience investigating security incidents using SIEM and security monitoring tools.
Knowledge of network security, threat detection, malware analysis, incident response, and threat hunting.
Experience analyzing logs, network traffic, and security events across enterprise environments.
Ability to work effectively during high-priority security incidents and coordinate cross-functional response efforts.
Role
Billing Agent
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
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- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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