SQL Technical Support Voice (Taguig Location)

Gratitude Inc

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2 hours ago

SQL Technical Support Voice (Taguig Location)

1-4 Year(s)

20 - 25 Thousand p.m

Manila (Taguig)

Job Description

Key Skills

Technical Technical Technical documentation Technical Support Technical support technical process Technical Customer Support/Operations Technical Support Representative

2 candidate(s) have already applied for this Job. Apply now

Qualification:

High School / Senior High School Graduate / College Graduate
Minimum 1 year call center experience
Must have at least 1 year SQL experience
Candidates with IT-related educational background or technical support experience will be preferred
Good communication skills required
Must be willing to work onsite
Must be amenable to shifting / rotational schedule

Role Responsibilities:

Handle customer or client concerns related to SQL / technical support
Assist with basic troubleshooting and issue resolution
Analyze customer queries and provide accurate support
Document cases, updates, and resolutions properly
Coordinate with internal teams for escalations when needed
Maintain quality customer service and meet process targets
Maximum Salary is 60k

Preferred Profile:

CSR / TSR experience with SQL knowledge
Technical support background
Basic database understanding
Good English communication
Willing to process immediately

Role

Customer Service Executive -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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