Start Your BPO Career as a Sales Support Representative
Gratitude IncStart Your BPO Career as a Sales Support Representative
Job Description
Key Skills
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Job Summary
We are hiring energetic and customer-focused individuals for a Sales Account. The role involves assisting customers with electronic product purchases, explaining product features, and maximizing sales opportunities through excellent communication and relationship-building skills.
Responsibilities
Assist customers in selecting suitable products and services
Explain product specifications, pricing, promotions, and warranties
Upsell and cross-sell devices, accessories, and service plans
Process customer orders and account updates accurately
Meet sales performance and quality assurance metrics
Handle customer concerns professionally and efficiently
Maintain positive customer relationships and satisfaction
Qualifications
High School or Senior High School graduates are welcome to apply
Strong English communication and negotiation skills
Previous sales, retail, or BPO experience is a plus
Goal-driven and confident in handling sales conversations
Role
Customer Service Executive -Chat
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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