Technical Support Representative
Gratitude IncTechnical Support Representative
Job Description
Key Skills
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HIRING: Technical Support Representative (Tech Account)
Company: concentrix.com�
Site: Bridgetowne, Quezon City
Account: Tech Account
Salary: Up to ₱35,000
Qualifications:
At least a Senior High School Graduate
At least 1 year of Technical Support or Telco experience
Good communication skills
Willing to work onsite in Bridgetowne, Quezon City
Willing to work on a shifting schedule
Job Responsibilities:
Provide technical support and troubleshooting assistance to customers
Resolve technical issues related to products, services, or devices
Handle customer inquiries via phone, chat, or email
Document customer interactions and resolutions accurately
Deliver excellent customer service while meeting performance targets
Benefits:
Competitive salary package of up to ₱35,000
HMO and other company benefits
Career growth and development opportunities
Paid training
Apply now and start your career with Concentrix Bridgetowne!
Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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