Telco Account
Gratitude IncTelco Account
Job Description
Key Skills
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Account: Telco Account
Job Description
We are looking for dedicated customer service professionals to support a premier telecommunications account. In this role, you will handle inbound customer inquiries, resolve billing issues, and deliver exceptional service.
Requirements
At least High School or Senior High School Graduate
Minimum 1 year of Call Center Experience
At least 6 months of Telco Voice Support background
Strong verbal and written communication skills
Willingness to work on shifting schedules
Perks & Benefits
Competitive compensation package
Paid training and health benefits (HMO)
Career growth and promotion opportunities
Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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