TELCO Technical Support Representative

Gratitude Inc

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2 months ago

TELCO Technical Support Representative

0-7 Year(s)

Job Description

Key Skills

BPO Voice Process BPO Skills BPO Operations

3 candidate(s) have already applied for this Job. Apply now

‎‎Salary: Up to ₱26,000

‎

‎Job Summary

‎We are seeking customer-oriented and technically inclined individuals to join our Telco Technical Support team. You will assist customers by troubleshooting technical concerns, resolving service-related issues, and providing excellent customer support.

‎

‎Key Responsibilities

‎Provide technical assistance and troubleshooting support to customers.

‎Resolve device, network, and connectivity concerns.

‎Assist customers with account and service-related inquiries.

‎Accurately document customer interactions and resolutions.

‎Maintain high standards of customer satisfaction.

‎

‎Qualifications

‎Atleast High School or Senior High School Graduate.

‎Excellent communication skills.

‎Experience in billing or sales is an advantage but not required.

‎Willing to work onsite and on a shifting schedule.

‎

‎Why Join Us?

‎Competitive salary package

‎Paid training

‎Career advancement opportunities

‎Supportive and collaborative work environment

Role

Customer Service Executive -Chat

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Toniaballey Chimaobi

Recruiter - Gratitude Inc

NA, nigeria

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