Telecommunications Customer Care Specialist
Gratitude IncTelecommunications Customer Care Specialist
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Become part of a dynamic customer service team supporting one of the leading telecommunications providers. This role focuses on delivering outstanding customer experiences through timely issue resolution and professional communication.
Key Responsibilities
• Respond to customer inquiries.
• Resolve service, billing, and account concerns.
• Maintain customer satisfaction.
• Document interactions accurately.
• Follow company policies and quality standards.
Qualifications
• Senior High School Graduate or higher.
• Excellent English communication skills.
• Basic computer navigation.
• Willing to work weekends, holidays, and shifting schedules.
• BPO experience is an advantage.
Benefits
• Attractive compensation package
• Monthly performance incentives
• HMO and insurance benefits
• Paid training
• Career progression
• Employee engagement programs
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
1 - 6 Year(s)
₱ 75 - ₱ 80K p.m
Manila, Philippines
Operational Technology (OT) Specialist/Team Lead
Gratitude Inc3 - 5 Year(s)
₱ 65 - ₱ 120K p.m
Manila, Philippines
0 - 17 Year(s)
₱ 20 - ₱ 23K p.m
Manila, Philippines
Inpatient Coder - QA Specialist (Non-Voice)
Gratitude Inc3 - 4 Year(s)
₱ 75 - ₱ 100K p.m
Manila, Philippines
1 - 10 Year(s)
₱ 25 - ₱ 35K p.m
Manila, Philippines
Operations Team Lead
Gratitude Inc10 - 15 Year(s)
₱ 120 - ₱ 125K p.m
Manila, Philippines
USRN Training Specialist
Gratitude Inc1 - 2 Year(s)
₱ 55 - ₱ 60K p.m
Manila, Philippines
CSR Multilingual Language - Cantonese
Gratitude Inc0 - 21 Year(s)
₱ 80 - ₱ 87.15K p.m
Manila, Philippines
1 - 2 Year(s)
₱ 25 - ₱ 35K p.m
Manila, Philippines
PATIENT CARE COORDINATOR (PCC ACCOUNT)
Gratitude Inc0 - 27 Year(s)
₱ 18 - ₱ 25K p.m
Manila, Philippines