Trainer - UK Financial CS | Onsite Quezon City

Gratitude Inc

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3 weeks ago

Trainer - UK Financial CS | Onsite Quezon City

3-4 Year(s)

₱ 30 - ₱ 45K p.m

Manila (Eastwood quezon city, Cubao Quezon City, Fairview Quezon City, Diliman quezon city, Bridgetown quezon City)

Job Description

Key Skills

UK FINANCIAL COLLECTIONS

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Account: UK Financial Customer Service

Work set up: 100% Onsite Eton Centris, Quezon City

Work shift: Shifting schedules, UK time

Salary: Up to 48,000 basic + 2400 allowance depending on experience

Qualifications:

• Bachelor's Degree

• 2-4 years' work experience in US/UK banking operations and training in a call center or shared services environment.

• Relevant financial account experience should include mortgage, auto/motor financing, collections, fraud, underwriting, payouts, or related areas. Experience solely in insurance or payroll is not eligible.

• Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING.

• Basic understanding of training methodologies applied on virtual and F2F instructor-led classes

• Excellent communication & feedback/coaching Skills

• Good to have: Exposure to US or UK banking industry, preferably with underwriting and payouts experience.

• Not a job hopper

Role

Customer Service Trainer

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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