Travel Support Specialist – Travel Account

Gratitude Inc

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3 days ago

Travel Support Specialist – Travel Account

1-5 Year(s)

₱ 18 - ₱ 35K p.m

Manila (Taguig, Pasig)

Job Description

Key Skills

CRM (Customer relationship Management) Customer Service Chat Support

1 candidate(s) have already applied for this Job. Apply now

Join our Travel Account team and help customers manage their travel needs with confidence. As a Travel Support Specialist, you will assist customers with reservations, booking modifications, cancellations, itinerary inquiries, and other travel-related concerns while delivering outstanding customer service.

This role is ideal for individuals who enjoy helping people, solving problems, and working in a dynamic customer-focused environment. You will play a vital role in ensuring a smooth and positive travel experience for customers.

Qualifications

• At least 6 months of BPO experience is preferred

• Strong communication and customer service skills

• Ability to manage customer inquiries professionally

• Detail-oriented and highly organized

• Willing to work on shifting schedules, including holidays and weekends

• Must be willing to work onsite within Metro Manila

What We Offer

• Competitive compensation package

• Night differential

• Performance-based incentives and bonuses

• Career growth opportunities

• Comprehensive training and support

• Positive and engaging work environment

Role

Account Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Oluchi Osuagwu

Recruiter - Gratitude Inc

NA, nigeria

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