URGENT HIRING | Multilingual Customer Support – Vietnamese Speaker

Gratitude Inc

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5 days ago

URGENT HIRING | Multilingual Customer Support – Vietnamese Speaker

0-5 Year(s)

Manila

Job Description

Key Skills

Customer Service BPO Skills Vietnamese Language

0 candidate(s) have already applied for this Job. Apply now

Are you fluent in Vietnamese and English?

We're hiring Vietnamese-speaking professionals for an onsite customer support role in Quezon City (Strickly for Phillipines).
Location: Quezon City, Philippines
Work Setup: Onsite
Schedule: Shifting / Night Shift
Headcount: 6
Target Start Date: August 10, 2026
Salary: very attractive
Sign-On Bonus: ₱20,000 + Incentives + attractive base salary

What We're Looking For
Fluent in Vietnamese and able to communicate spontaneously in a professional environment
Good working knowledge of English
Able to understand complex and extended conversations, including implied meanings
Open to candidates with or without BPO experience
Previous collections experience is highly preferred but not required
Knowledge of the Order-to-Cash (O2C) process is an advantage
Willing and legally authorized to work in the Philippines

Key Responsibilities
Handle inbound and outbound customer interactions through phone, chat, email, and other support channels.
Provide customer support in Vietnamese and English.
Assist customers with account inquiries, billing concerns, service requests, and product information.
Resolve customer concerns efficiently while maintaining a positive customer experience.
Communicate clearly and professionally across different cultures and customer backgrounds.
Accurately document customer interactions using company systems.
Meet quality, productivity, attendance, and customer satisfaction targets.
Build customer trust through excellent service and problem-solving.

Benefits
₱20,000 Sign-On Bonus
Incentives
Health Insurance
Life Insurance
Free Parking
Company Events
Paid Training
Promotion Opportunities

Eligibility
Candidates must be legally authorized to work in the Philippines.
Non-Filipino applicants may apply if they hold a valid Philippine working visa or an eligible Temporary Resident Visa.
Fluent Vietnamese speaker? Apply now and take the next step in your career!
#VietnameseJobs #HiringPH #QuezonCityJobs #MultilingualJobs #BPOJobs #CustomerServiceJobs #PhilippinesJobs

Skills
Vietnamese Language
Multilingual Customer Support
BPO
Collections
Order-to-Cash (O2C)
Inbound Customer Service
Outbound Customer Service
Communication Skills

Location
City / Area: Quezon City, Metro Manila, Philippines

Role

Chat Support Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Jennifer Agbahiwe

Recruiter - Gratitude Inc

NA, nigeria

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