USRN Training Program Manager
Job Description
Key Skills
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Job Title: USRN Training Program Manager
Account: Hartford Account
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Work Setup: Temporary WFH
Work Schedule: Shifting
Salary Budget: PHP 75,000 to 85,000 Package
Start Date: ASAP
Qualifications:
- At least 1 year of recent & pertinent clinical/hospital or similar experience
- At least 2 years of Utilization Management experience
- At least 2 years of recent & pertinent supervisory or managerial experience
- Graduate of accredited Registered Nursing Program or a Doctor of Medicine degree with current, unrestricted license as RN or MD in the Philippines and/or US, with experience in Utilization Review, Utilization Management, Coding, Back office, Organizational Development, and other CPO related processes
- Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness; teaching credentials or certification a plus
- Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine, or rehabilitation useful
- With at least 1 year of trainer experience in a CPO / BPO environment
- Management or supervisory skills and Microsoft environment skills
Certificate / Credentials:
- USRN (Any state)
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Temporary WFH
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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