USRN Training Program Manager
Gratitude IncUSRN Training Program Manager
Job Description
Key Skills
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WORK SETUP: Temporary WFH
WORK SCHEDULE: Shifting
SALARY: ₱75,000 – ₱85,000 package
LOCATIONS: BGC Taguig, Cebu, Davao, Clark Pampanga
START DATE: ASAP
This role combines clinical expertise, Utilization Management experience, and leadership to drive training effectiveness and operational readiness. You will oversee training teams, ensure clinical competency, and align training initiatives with client requirements and organizational goals.
Key Responsibilities
Lead and manage training programs for Utilization Management teams
Oversee new hire training, upskilling, and continuing education initiatives
Ensure training content aligns with clinical guidelines, HIPAA standards, and client requirements
Utilize Kirkpatrick Learning Effectiveness model to measure and improve training outcomes
Supervise, mentor, and develop training staff and facilitators
Collaborate with operations, quality, and client stakeholders to address learning gaps
Manage training budgets, resources, and schedules
Drive continuous improvement in training methodologies and program effectiveness
Qualifications
Experience:
At least 1 year of recent clinical/hospital or similar experience – required
At least 2 years of Utilization Management experience – required
At least 2 years of recent supervisory or managerial experience – required
At least 1 year of trainer experience in a CPO/BPO environment – required
Education:
Graduate of an accredited Registered Nursing Program or Doctor of Medicine degree
Current, unrestricted license as RN or MD in the Philippines and/or US
Certifications:
Active USRN license (any state) – required
Teaching credentials or certification is a plus
Additional Skills:
Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness model
Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine, or rehabilitation is useful
Management or supervisory skills
Microsoft environment skills
Experience in Utilization Review, Utilization Management, Coding, Back Office, Organizational Development, and other CPO-related processes
Why Join?
Competitive salary: ₱75,000 – ₱85,000 package
Temporary WFH setup
Multiple locations across the Philippines
Leadership role in clinical training and program management
Career growth in Utilization Management and Training leadership
Role
US Registered Nurse
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Temporary WFH
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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