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WFM Software Administrator| NCLH

Gratitude Inc
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2 days ago

WFM Software Administrator| NCLH

2-7 Year(s)
Manila (Pasay City)
Manila (Pasay City)

Job Description

Key Skills

WFM tools BPO Call center WFM Software Administrator

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We are hiring a WFM Software Administrator I to support workforce management operations by administering WFM tools, maintaining staffing and scheduling processes, generating workforce reports, and assisting with forecasting activities. The role also involves identifying process improvements, supporting operational reporting, and ensuring workforce systems run efficiently.

Role

WFM

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Recruiter profile

Victoria Ijeoma Ekeh

Recruiter - Gratitude Inc

NA, nigeria

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500+ Posts

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