Multilingual Customer Support Associate – Bahasa Indonesia

IQOR

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1 week ago

Multilingual Customer Support Associate – Bahasa Indonesia

0-4 Year(s)

Quezon Calabarzon

Job Description

Key Skills

Language Translation Bahasa Speaker

5 candidate(s) have already applied for this Job. Apply now

Work Location: Quezon City, Philippines
Work Setup: Onsite (Candidates willing to relocate are welcome to apply)
Start Date: ASAP

Job Summary

We are looking for fluent Bahasa Indonesia-speaking professionals to join a dynamic customer support team. This role requires excellent communication skills in Bahasa Indonesia and a working knowledge of English, as training and internal systems are conducted in English.

Previous experience in collections or the Order-to-Cash (O2C) process is an advantage but is not required.

Key Responsibilities

Provide professional customer support in Bahasa Indonesia.
Communicate confidently and effectively in a professional business environment.
Understand and respond accurately to complex customer enquiries.
Use English for training, documentation, and internal communication.
Deliver excellent customer service while meeting quality and performance standards.

Qualifications

Fluent and spontaneous verbal communication in Bahasa Indonesia.
Ability to understand complex and extended conversations, including implied meanings.
Working knowledge of English.
Must possess a valid work visa or the legal right to work in the Philippines.

Previous collections experience.
Experience with the Order-to-Cash (O2C) process.
Experience using Bahasa Indonesia in a professional or business environment.

If you meet the qualifications and are interested in this opportunity, we'd love to hear from you. Submit your updated CV today for consideration.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

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