UK Collection Specialist | Virtual Process (Quezon City)
Nezda TechnologiesUK Collection Specialist | Virtual Process (Quezon City)
Job Description
Key Skills
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UK Collections Specialist | Onsite (Quezon City)
Location: Eton Centris, Quezon City
Work Setup: 100% Onsite | Graveyard Shift (UK Time, Shifting Schedule)
Salary Package: Up to ₱31,000 salary package (negotiable based on previous pay)
Job Summary:
We are hiring experienced UK Collections Specialists to join our team. The role involves handling collections for UK-based accounts, engaging with customers to resolve outstanding balances while maintaining compliance and professionalism. This is a great opportunity for candidates with a background in finance or collections who are looking to grow their career in the BPO industry.
Key Responsibilities:
- Manage inbound and outbound collection calls for UK-based customers
- Negotiate payment arrangements and resolve outstanding balances
- Ensure compliance with UK collections regulations and company policies
- Maintain accurate documentation of customer interactions
- Deliver excellent customer service while meeting collection targets
Qualifications (NON-NEGOTIABLE):
- College Graduate
- Minimum of 1 year experience in banking, finance, or credit card collections for UK clients (e.g., motor/vehicle finance, asset finance, property or mortgage loans)
- Strong negotiation and assertive communication skills
- Knowledge of collections processes and handling international customers
- Willing to work onsite in Quezon City on a graveyard/shifting schedule
Compensation and Benefits:
- Salary package up to ₱31,000
- Competitive allowances and performance incentives
- Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
- HMO + Dependent
- Career growth and development opportunities
Recruitment Process:
- Initial Interview (HR Interview)
- SVAR Assessment (minimum score: 60)
- Final Interview via MS Teams
Application Details:
Candidates will undergo a structured recruitment process, including assessments and interviews. Ensure readiness for both onsite and virtual steps.
Apply now and advance your career in the collections and financial services industry.
Role
Collections specialist
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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