NO EXPERIENCE NEEDED BPO JOBS IN DAVAO

Teleperformance

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1 week ago

NO EXPERIENCE NEEDED BPO JOBS IN DAVAO

0-3 Year(s)

Davao (Davao del Sur)

Job Description

Key Skills

Banking Customer Service International Call Centre BPO Skills Call Centre skills BPO industry Call centre voice BPO call centre

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Customer Service Representative

Key Responsibilities:

•   Maintaining a positive, empathetic, and professional attitude toward customers always.

•   Responding promptly to customer inquiries.

•   Communicating with customers through various channels.

•   Acknowledging and resolving customer complaints.

•   Knowing our products inside and out so that you can answer questions.

•   Processing orders, forms, applications, and requests.

•   Keeping records of customer interactions, transactions, comments, and complaints.

•   Communicating and coordinating with colleagues as necessary.

•   Providing feedback on the efficiency of the customer service process.

•   Managing a team of junior customer service representatives.

•   Ensure customer satisfaction and provide professional customer support.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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