Airline Customer Service Representative
WiproAirline Customer Service Representative
Job Description
Key Skills
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Airline Customer Service Representative – Job Description
Company: wipro.com�
Location: Cebu City
LOB: Airline Account
Qualifications:
Senior High School Graduate
Completed at least 2 years in college (4 semesters with no back subjects for old curriculum High School graduates)
College Graduate
With or without BPO/customer service experience
Good communication skills
Willing to work onsite and on shifting schedules
Job Responsibilities:
Handle customer inquiries related to airline reservations, bookings, cancellations, and flight changes
Assist passengers with baggage concerns, flight schedules, and travel requirements
Provide accurate information regarding airline policies and services
Resolve customer concerns professionally and efficiently
Maintain quality customer service and meet performance targets
Benefits:
Competitive salary package
Paid training
Night differential and incentives
HMO and other company benefits
Career growth opportunities
Apply Now!
Send your updated resume today and start your career with wipro.com�.
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
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- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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