Real Time Analyst
Gratitude IncReal Time Analyst
Job Description
Key Skills
13 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Bachelor's Degree
• 1–2 years of contact center experience
• 1–2 years of Workforce Management experience in a call center/shared services environment
• Exposure Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING is highly preferred
• Strong analytical and problem-solving skills
• Advanced proficiency in MS Excel (reporting, data analysis, formulas)
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
• Strong numerical and data interpretation skills
Role
Forecast Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
C&I Data Analyst
Gratitude Inc3 - 30 Year(s)
75 - 100 Thousand p.m
Manila, Philippines
HGS Bridgertowne -CSR Financial account
Gratitude Inc1 - 24 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
Asset Support Engineer
Gratitude Inc3 - 5 Year(s)
80 - 90 Thousand p.m
Manila, Philippines
CSR Online video sharing account -Cognizant Vertis N
Gratitude Inc1 - 18 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
Snr HR Manager ( AsstDirector level
Gratitude Inc10 - 15 Year(s)
150 - 180 Thousand p.m
Manila, Philippines
CSR Collections/Financial Account Account -TCS Taguig
Gratitude Inc1 - 23 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
Digital Finance Consultant - Finance Operations
Gratitude Inc5 - 7 Year(s)
65 - 100 Thousand p.m
Manila, Philippines
Customer Service Representative
Teleperformance1 - 4 Year(s)
Confidential
Manila, Philippines
MASSIVE HIRING – College graduate | TAGUIG CITY
Gratitude Inc0 - 5 Year(s)
Confidential
Manila, Philippines