Data Management Specialist

Gratitude Inc

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2 weeks ago

Data Management Specialist

1-5 Year(s)

₹ 50 - ₹ 75 Thousand p.m

Bangalore

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Job Description

Key Skills

Automation Data security Problem Solving Analytical Skills Stakeholder Management Communication Skills Data Integration Process Improvement ms excel Data Privacy Attention to detail Master data management Data Management & Reporting Exposure to Data Quality & Governance frameworks Proven Root Cause Analysis (RCA) skills Experience in customer data management or enterprise data operations. Hands-on experience with data management platforms or SaaS environments.

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Job Title: Data Management Specialist

Location: Bangalore

Experience: 1–5 Years

Employment Type: Full-Time

Salary: Up to ₹9 LPA

Band: BPO 2/3

Role Overview

TCS is hiring a Data Management Specialist to manage customer data onboarding, integration, validation, and maintenance across enterprise systems. The role focuses on ensuring data accuracy, integrity, governance, and process compliance while supporting high-volume data operations and continuous process improvement.

Key Responsibilities

Manage end-to-end customer data onboarding and integration.
Validate, maintain, and update customer master data.
Ensure data accuracy, completeness, and integrity.
Handle high-volume, time-sensitive data operations.
Perform Root Cause Analysis (RCA) for data issues.
Monitor system performance and coordinate issue resolution.
Follow SOPs and quality standards.
Support process improvement and automation initiatives.
Utilize AI-enabled tools to improve operational efficiency.
Collaborate with internal teams and customers.

Required Skills & Qualifications

1–5 years of experience in Customer Data Management or Enterprise Data Operations.
Strong analytical and problem-solving skills.
Experience with Data Management platforms or SaaS environments.
Knowledge of Data Governance, Data Security, and Privacy.
Experience in ticket-based support environments.
Proficiency in MS Excel and reporting tools.
Excellent written and verbal communication skills.
Strong attention to detail and ownership mindset.

Preferred Skills

Customer Data Management
Master Data Management (MDM)
Data Governance
Data Quality
Data Validation
Data Integration
Root Cause Analysis (RCA)
SOP Compliance
Process Improvement
Automation
AI-enabled Tools
SaaS Platforms
MS Excel
Reporting & Analytics
Stakeholder Management

Important Notes

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link: https://myglit.com/lateral/cref/eb48d1ae37

Role

Data Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Analytics & Business Intelligence

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Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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