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Global Payroll Delivery Lead

Gratitude Inc
358 Views
2 weeks ago

Global Payroll Delivery Lead

11-18 Year(s)
Bangalore (Bangalore)
Bangalore (Bangalore)

Job Description

Key Skills

Quality Control Global payroll knowledge 12+ years of experience in payroll operations, HRO delivery, or service management

74 candidate(s) have already applied for this Job. Apply now

Role Overview

The Global Payroll Delivery Lead will oversee mid-to-large-scale global payroll operations across multiple geographic regions. This role acts as the primary liaison between internal teams, HR/IT leaders, and client stakeholders, ensuring 100% payroll compliance, accuracy, and timely execution while managing end-to-end process controls, implementations, and transitions.

Key Responsibilities

  • Operations & Incident Management: Oversee end-to-end multi-country payroll delivery, monitor performance metrics, balance workloads, and handle complex escalations.

  • Quality Control & Governance: Play an active end-to-end QC role, conduct process control training, and prepare monthly SLA metrics, dashboards, and executive reporting.

  • Stakeholder Management: Serve as the primary operational link between teams and global business partners/customers.

  • Transitions & Implementation: Lead payroll tool implementations and multi-region transitions smoothly without service disruption.

Qualifications & Requirements

  • Education: Bachelor’s degree in HR, Business Administration, or a related field (Minimum 15 years of regular full-time education).

  • Experience: 15+ years of experience with global payroll systems, processing, or HRIS platforms.

  • Core Tool Expertise: Hands-on experience with ADP GlobalView and ADP Celergo is mandatory.

  • Geographic Coverage: Proven global payroll processing experience across regions including US, UK, Middle East (UAE, Saudi Arabia), Canada, LATAM, Europe, APAC, and ASEAN.

  • Skills: Excellent presentation and verbal/written communication skills; strong analytical, critical thinking, and decision-making capabilities.



Role

Payroll

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Accounting / Tax / Company Secretary / Audit

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Yahaya Muktar R

Recruiter - Gratitude Inc

NA, nigeria

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