Italian Language Specialist – Cards Operations
Job Description
Key Skills
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Job Title: Italian Language Specialist – Cards Operations
Location: Mumbai
Experience: 2–10 years
Band: BPO 2/3/4
Salary: Up to ₹12 LPA
Preference: Immediate Joiners
Job Summary
We are looking for an Italian Language Specialist – Cards Operations with strong Italian language skills and experience in Cards Operations – Disputes & Collections. The ideal candidate should have good analytical, communication, reporting, and interpersonal skills.
Key Responsibilities
Handle Cards Operations activities related to Disputes & Collections.
Communicate effectively with clients and internal stakeholders.
Prepare and maintain MIS reports.
Analyze information and support operational requirements.
Use MS Office tools for reporting and day-to-day activities.
Meet stringent client deliverables and timelines.
Prepare and deliver presentations when required.
Collaborate with team members and stakeholders.
Qualifications
2–10 years of relevant experience.
Strong Italian language proficiency – written and verbal.
Knowledge of Cards Operations – Disputes & Collections.
Good analytical thinking and problem-solving skills.
Strong client communication and interpersonal skills.
Good knowledge of MS Office tools.
Experience with MIS reporting.
Effective presentation skills.
Ability to meet stringent client deliverables.
Immediate joiners preferred.
Questionnaire
Questionnaire Link: https://myglit.com/lateral/cref/b6385ade00
Note: Filling out this questionnaire is mandatory to proceed with the application.
Important
Ex-TCS employees are not eligible to apply.
PAN and DOB are required for profile creation.
Immediate joiners are preferred.
Role
Other Language Expert
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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