Mandarin Supplier Enablement Specialist
Gratitude IncMandarin Supplier Enablement Specialist
Job Description
Key Skills
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Mandarin Supplier Enablement Specialist
Location: Mumbai
Experience: 1–4 Years
Band: BPO 2
Salary: Up to ₹7 LPA
Shift: Rotational / Night Shifts — candidates must be comfortable working in rotational and night shifts
Education
- Minimum 15 years of regular, full-time education (10+2+3).
Required Skills
- Primary Skill: Mandarin language proficiency with the ability to read, understand, and effectively communicate process-related information.
- Basic knowledge of Supplier Enablement and Supply Chain Operations.
- Understanding of Customer Quality and Productivity Expectations.
- Proficiency in MS Office.
- Strong written communication, coordination, problem-solving, and follow-up skills.
Key Responsibilities
- Coordinate and execute end-to-end supplier onboarding activities across procurement platforms such as Ariba, Coupa, Oracle, etc.
- Communicate with suppliers regarding onboarding requirements, documentation, and system processes.
- Assist suppliers with registration, profile setup, and compliance verification.
- Ensure suppliers meet business, regulatory, and system requirements before activation.
- Provide non-voice support through ticketing systems, email, and digital channels.
- Troubleshoot supplier onboarding issues related to registration, invoice processing, and data validation.
- Collaborate with internal Procurement, Accounts Payable, and Compliance teams to resolve complex supplier queries.
- Track and follow up on open supplier requests to ensure timely resolution.
- Maintain accurate supplier records and documentation within onboarding systems.
- Validate supplier data for completeness, accuracy, and compliance.
- Support periodic audits and reporting related to supplier enablement performance.
- Contribute to the development and maintenance of SOPs, workflows, and knowledge-base articles.
Important Eligibility Criteria
- Ex-TCS employees are not eligible to apply.
- PAN and Date of Birth (DOB) are required for profile creation.
- Candidates should be comfortable working in rotational/night shifts.
Apply / Questionnaire
Interested candidates can complete the questionnaire and submit their details here:
Questionnaire Link: https://myglit.com/lateral/cref/3b40e1e336
Role
Mandarin Language Expert
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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