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Procurement Operations – French Resource

Gratitude Inc
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1 month ago

Procurement Operations – French Resource

2-5 Year(s)
Hyderabad
Hyderabad

Job Description

Key Skills

Customer Service Quality Control Supply Chain Vendor Management Stakeholder Management French Language procurement Process Improvement

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Procurement Operations – French Resource

Location: Hyderabad
Experience: 2–5 Years
Shift: Night Shift

Job Overview

We are looking for a Procurement Operations – French Resource with strong French language proficiency and a basic understanding of Procurement and Supply Chain Operations. The candidate will support procurement processes by interpreting French business/process information, processing procurement requests, supporting Purchase Order creation, handling stakeholder queries, and ensuring SLA and quality compliance.

Key Responsibilities

Procurement Operations

  • Provide effective French language support for procurement operations.

  • Receive and process PR/SC requests and perform standard validation and due diligence checks.

  • Support Purchase Order (PO) creation and procurement request processing.

  • Ensure procurement requests are processed accurately and within agreed SLAs.

  • Apply basic knowledge of Procurement and Supply Chain Operations while supporting language-based activities.

  • Monitor productivity and ensure daily, weekly, and monthly SLA compliance.

  • Follow up on open procurement items and ensure timely closure.

  • Handle customer and third-party stakeholder queries related to procurement activities.

  • Follow the defined escalation matrix for unresolved issues.

French Language Support

  • Read, understand, and communicate business and process-related information in French.

  • Support French-language communication with internal and external stakeholders.

  • Attend client calls and business communications with local teams when required.

  • Interpret French inputs accurately to support procurement processing and resolution of operational queries.

Quality & Process Compliance

  • Follow standard operating procedures (SOPs) and training manuals.

  • Perform peer-to-peer quality checks to minimize processing errors.

  • Ensure quality, productivity, and SLA requirements are consistently met.

  • Identify and support process improvement initiatives.

  • Maintain accurate documentation and complete assigned activities within agreed timelines.

  • Comply with internal requirements and customer-specific processes.

Stakeholder Management

  • Maintain effective communication within the team.

  • Build positive relationships with internal and external stakeholders.

  • Coordinate with client teams to resolve operational queries.

  • Participate in weekly calls and other business communications as required.

Required Skills & Qualifications

  • French language proficiency – Mandatory.

  • Ability to read, understand, and communicate process-related information in French.

  • 2–5 years of experience in procurement operations, shared services, BPO, or related processes.

  • Basic knowledge of Procurement Operations and Supply Chain Operations.

  • Understanding of Purchase Requisition (PR), Service/SC requests, and Purchase Order (PO) processing.

  • Basic understanding of procurement process cycles and process compliance.

  • Proficiency in Microsoft Office.

  • Good understanding of customer quality and productivity expectations.

  • Strong attention to detail and ability to work within SLAs.

  • Good communication and stakeholder management skills.

  • Ability to work independently and as part of a team.

Shift Details

  • Night Shift

  • Rotational timings:

    • 5:00 PM – 2:30 AM

    • 10:00 PM – 7:00 AM

Additional Information

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are required for profile creation.

Role

Procurement Specialist

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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Recruiter - Gratitude Inc

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