Team Member Dutch- Collections

Gratitude Inc

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1 month ago

Team Member Dutch- Collections

1-5 Year(s)

₹ 40 - ₹ 45 Thousand p.m

Delhi (Gurgaon, NCR)

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Job Description

Key Skills

Business to Business (B2B) Business to Consumer (B2C) Microsoft Excel Fluent Dutch speaker Excellent verbal and written Dutch language along with English skills. Prior International voice experience – B2B/B2C Collections. Sound accounting knowledge with reconciliation experience

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Team Member Dutch- Collections

Location: Gurgaon

Band: BPO 1/2 (up to 6 LPA)

Work Setup: 100% WFO

Shift: 24x7 including night shifts applicable by default

Language Required: Dutch

Experience Required: 1-3 years

Role Details:

- Excellent verbal and written Dutch language along with English skills

- Prior International voice experience – B2B/B2C Collections

- Calling for payment on overdue invoices for buckets in scope

- Doing maintenance on the account

- Handling accounts / payment queries from accounts payable team

- Interaction with other teams - billing, originations etc.

- Payment application

- Handling disputes and resolution

- Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope

- Basic Excel based reporting and analysis on assigned inventory

- Daily task list with regular activities

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

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