Gratitude Inc banner
MyGlit Jobs |  Jobs |   Urgent!! Reservations - Customer Care Agent BPO Executive @MNC in Mumbai & Delhi

Urgent!! Reservations - Customer Care Agent BPO Executive @MNC

Gratitude Inc
904 Views
6 days ago

Urgent!! Reservations - Customer Care Agent BPO Executive @MNC

2-5 Year(s)
30 - 55 Thousand p.m
Mumbai
Mumbai

Job Description

Key Skills

Good Facilitation Skills, Strong Verbal and written communication. Ability to work effectively in ambiguity, shifting priorities and multiple deadlines. Possess excellent interpersonal skills

138 candidate(s) have already applied for this Job. Apply now

Location: MumbaiSkills required:Good Facilitation Skills, Strong Verbal and written communication.Ability to work effectively in ambiguity, shifting priorities and multiple deadlines.Possess excellent interpersonal skills, Open to all available Shifts, working on weekendsProfile Description (In brief):Handling Inbound calls Be Focused on achieving SLA defined by the projectNeed work in co ordination with Sales Team, Account Department and the LodgesUpdating trackers on daily basisPrevious voice experience preffered Visualizing, planning and achieving improvement in team productivityCoach and help team members whenever requiredMaintain healthy group dynamicsShould be flexible to work as per Process/Team RequirementsCoordinate with internal and external customers as necessaryShould be Familiarize with customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance24*7 working windowMaintain and update internal reports**PAN and DOB are required to create an employee profile in the database.****Former and/or current TCS/Tata employees are not eligible.**

Role

Process Associate

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Urgent!! Reservations - Customer Care Agent BPO Executive @MNC in Mumbai & Delhi

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

10 - 15 Year(s)

New Market Development

120 - 200 Thousand p.m

Hyderabad, India

9 - 12 Year(s)

Ability to monitor KPIs, analyze performance data, identify trends, and drive performance improvements. Strong knowledge of KPIs, SLAs, and performance management

Confidential

Bangalore, India

1 - 10 Year(s)

Customer Service

50 - 75 Thousand p.m

Pune, India

5 - 8 Year(s)

ERP Logistics good communication skills

10 - 15 Thousand p.m

Bombuflat, India

1 - 4 Year(s)

US Collections , communication and negotiation skills international bpo experience - voice

45 - 60 Thousand p.m

Mumbai, India

6 - 10 Year(s)

SDTM ADAM TLF

85 - 130 Thousand p.m

Pune, India

6 - 8 Year(s)

Understanding of Supply Chain Operations in Inventory Management, Procurement, Vendor Management Sales Order Management Customer Focus Good SCM domain knowledge

Confidential

Bombuflat, India

MyGlit Jobs |  Jobs |   SAS Programmer in Mumbai & Delhi

SAS Programmer

Gratitude Inc

6 - 10 Year(s)

SDTM ADAM TLF

Confidential

Mumbai, India

4 - 6 Year(s)

coaching skills Excellent communication skills - written and verbal Proficiency in MS Office (Excel, Word, PowerPoint)

40 - 75 Thousand p.m

Mumbai, India

6 - 15 Year(s)

French Language French and English speaker French expert with very good knowledge in accounting and AR (Cash app, billing and helpdesk)

70 - 100 Thousand p.m

Mumbai, India