Accounts Receivable (AR) Collections Associate
Gratitude IncAccounts Receivable (AR) Collections Associate
Job Description
Key Skills
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Accounts Receivable (AR) Collections Associate
Location: Gurugram
Experience: 1–5 Years
Salary: Up to ₹7 LPA
Band: BPO 1
Skill: AR Collections
Shift: UK Shifts primarily; candidates should be comfortable working in 24×7 shifts
About the Role
We are looking for an Accounts Receivable (AR) Collections Associate to manage customer accounts, drive timely collections, reduce aged receivables, and support cash-flow objectives. The role involves customer communication, payment follow-ups, dispute resolution, account reconciliation, and coordination with internal teams.
Key Responsibilities
Manage an assigned portfolio of Accounts Receivable (AR) accounts.
Follow up with customers via calls and emails regarding overdue invoices.
Secure and track Promises to Pay (PTPs).
Investigate and resolve invoice disputes, deductions, and payment queries.
Perform account reconciliations and support month-end activities.
Maintain accurate collection notes and account documentation.
Monitor aging and escalate delinquent accounts as required.
Collaborate with Sales, Billing, Cash Application, and Dispute Management teams.
Prepare collection reports and support initiatives to reduce DSO.
Meet collection, productivity, and aging targets.
Required Skills
1–5 years of relevant experience in AR/Collections/O2C.
Strong understanding of Accounts Receivable and Order-to-Cash processes.
Good communication, negotiation, analytical, and problem-solving skills.
Experience with SAP, Oracle, JDE, or similar ERP tools.
Good proficiency in MS Excel and reporting.
B2B Collections experience is preferred.
Education
Graduate in Commerce, Finance, Accounting, or a related field.
Important
Ex-TCS employees are not eligible.
PAN and DOB are required for profile creation.
Please complete the questionnaire form. It is mandatory for application.
Questionnaire Form: https://myglit.com/lateral/cref/14cbfca02c
Role
Accounts Receivable
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Accounting / Tax / Company Secretary / Audit
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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