CSR-International Voice Process -Hyderabad
Gratitude IncCSR-International Voice Process -Hyderabad
Job Description
Key Skills
38 candidate(s) have already applied for this Job. Apply now
WE ARE HIRING - HYDERABAD
International Voice Process | Immediate Joiners
Location: Hyderabad (Work From Office)
Salary: Up to 7 LPA
Education: Graduation Mandatory
Job Code: 425831
Notice Period: Immediate Joiners Only
Role: SaaS Tech Support + Sales (International Voice Process)
What We Are Looking For:
- Graduate (or Undergrad with 18 months international BPO voice exp)
- Mandatory International Voice Experience
- Excellent English Communication - C1 Level (CEFR)
- Ready to work in Rotational Shifts including Night Shifts
Your Role:
- Handle inbound queries via Voice / Chat / Email for SaaS products
- Provide First Call Resolution for billing, subscription, refund and account access
- Support installation and activation on Windows, iOS, Android, MacOS
- Drive cross-sell and upsell while maintaining customer-first approach
- Document cases in CRM and ensure timely follow-ups
- Troubleshoot complex issues and handle escalations professionally
Apply Now
Great growth + Free product subscriptions for learning
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Process Associate – Voice and Webchat
Gratitude Inc1 - 6 Year(s)
Confidential
Kolkata, India
HR DELIVERY LEAD - RESOURCING GERMAN LANGUAGE B2./C1
Gratitude Inc16 - 18 Year(s)
₹ 1.5 - ₹ 1.7 Lacs p.m
Bangalore, India
SME - CA /CFA
Gratitude Inc7 - 10 Year(s)
₹ 16 - ₹ 17 Thousand p.m
Kolkata, India
OHL - Tax Compliance Analyst (VAT/GST Approver)
Gratitude Inc5 - 8 Year(s)
Confidential
Bangalore, India
Head of Operations / Delivery Head – UK Mortgage
Gratitude Inc18 - 25 Year(s)
₹ 2.75 - ₹ 3.25 Lacs p.m
Mumbai, India
Accounts Payable Analyst – French Speaking
Gratitude Inc3 - 6 Year(s)
₹ 10 - ₹ 15 Thousand p.m
Chennai, India
4 - 6 Year(s)
₹ 49 - ₹ 55 Thousand p.m
Nagpur, India
OHL Category Manager
Gratitude Inc8 - 15 Year(s)
Confidential
Chennai, India
3 - 5 Year(s)
₹ 60 - ₹ 75 Thousand p.m
Mumbai, India
MIS & Reporting Analyst (Management Information Systems)
Gratitude Inc3 - 5 Year(s)
₹ 70 - ₹ 80 Thousand p.m
Gurugram, India