Customer Support Executive – Airlines Process

Gratitude Inc

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2 months ago

Customer Support Executive – Airlines Process

2-5 Year(s)

Delhi (NCR, Gurgaon)

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Job Description

Key Skills

Communication BPO Voice Process good communication skills International BPO BPO Travel Account Travel and Hospitality

337 candidate(s) have already applied for this Job. Apply now

Job Title: Customer Support Executive – Airlines Process

Job Summary:

Handle customer queries and complaints with timely resolution
Ensure high-quality, customer-centric service delivery
Coordinate with internal teams for smooth issue handling

Key Responsibilities:

Understand and analyze customer concerns to identify root causes
Collaborate with internal departments for quick resolution
Work on multiple systems and tools to manage customer cases
Connect with customers for additional details or updates
Maintain professionalism and high service standards

Work Requirements:

100% work from office (Gurugram)
5-day work week with rotational shifts (Monday–Sunday)
Must be flexible to work on weekends
No transport facility or reimbursement provided

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Chetan Chavan

Recruiter - Gratitude Inc

NA, india

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