Delivery Manager – HRIS

Gratitude Inc

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1 month ago

Delivery Manager – HRIS

7-10 Year(s)

₹ 1.3 - ₹ 1.66 Lacs p.m

Hyderabad

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Job Description

Key Skills

Automation Change management Decision Making Leadership Problem Solving Vendor Management Performance Management Stakeholder Management HR Analytics Operational Excellence Workforce Management Digital Transformation Process Improvement risk management, client management HR operations team leadership Reporting & Analysis Hands-on experience with SAP HCM and Employee Central (EC) SLA / KPI Management Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) is a plus. Team Management, SLA Management Experience in US payroll processing and compliance

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Job Title: Delivery Manager – HRIS

Location: Hyderabad

Experience: 7–10 Years

Employment Type: Full-Time

Salary: Up to ₹20 LPA

Band: BPO 6

Role Overview

We are seeking an experienced Delivery Manager – HRIS to lead end-to-end HR operations delivery within a global HRO environment. The role focuses on HRIS platforms, payroll compliance, service delivery, client management, and digital transformation, leveraging Oracle HRMS and SAP SuccessFactors to deliver operational excellence and ensure compliance with US payroll statutory requirements.

Key Responsibilities

Lead end-to-end HR service delivery with a focus on HRIS-driven operations.
Ensure SLA and KPI adherence across HR service lines.
Manage US payroll statutory compliance, taxation, reporting, and regulatory requirements.
Oversee implementation, enhancement, and optimization of Oracle HRMS and SAP SuccessFactors.
Drive automation, digital transformation, and process improvement initiatives.
Engage with clients and stakeholders for governance reviews and service improvement.
Ensure HR and payroll data accuracy, reporting integrity, and audit readiness.
Act as the escalation point for HRIS and payroll-related issues.
Collaborate with HR, Payroll, IT, and Finance teams to ensure seamless service delivery.

Required Qualifications

Graduate/Postgraduate in HR, IT, Finance, or a related field.
HRIS or Payroll certifications preferred.
7–10 years of experience in HR Operations, HRIS Delivery, or HRO Service Management.
Experience with HRIS implementation and payroll operations.

Preferred Skills

HRIS
Oracle HRMS
SAP SuccessFactors
Employee Central
Payroll Operations
US Payroll
Payroll Compliance
HR Operations
HRO Service Delivery
Service Delivery Management
HRIS Implementation
Digital Transformation
Process Improvement
Automation
SLA Management
KPI Management
Client Management
Stakeholder Management
Governance
Reporting & Analytics
Audit & Compliance
Team Leadership

Important Information

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link: https://myglit.com/lateral/cref/7d95b407e8

Role

Human Resources Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Human Resources

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Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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