DERM Lead | Lean Six Sigma | Delivery Excellence | Hyderabad
Gratitude IncDERM Lead | Lean Six Sigma | Delivery Excellence | Hyderabad
Job Description
Key Skills
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We’re hiring a DERM Lead (Delivery Excellence & Risk Management) with strong expertise in Lean Six Sigma, business transformation, process improvement, and quality management systems. If you have a background driving FAO transformation, automation, and delivery excellence initiatives in a service industry environment, this is an excellent opportunity to lead enterprise-scale transformation programs.
Location: Hyderabad
Experience: 9-15 Years
Salary: Up to 20 LPA
What You’ll Do
* Lead Delivery Excellence and business transformation initiatives across client accounts
* Drive Lean Six Sigma projects to improve productivity, quality, and customer satisfaction
* Build a data-driven culture through quality tools, analytics, and continuous improvement methodologies
* Deploy Quality Management Systems (QMS), ISO, and CMMI practices
* Lead automation, innovation, and digital transformation programs
* Conduct thought leadership workshops and develop continuous improvement roadmaps
* Drive risk mitigation, governance, stakeholder engagement, and operational excellence
What We’re Looking For
* 10+ years of overall experience in business transformation, delivery excellence, or process improvement
* At least 4 years of experience in Lean Six Sigma or transformation roles within FAO (Finance & Accounting Operations)
* Lean Six Sigma Green Belt certification is mandatory
* Strong experience in QMS, automation, process improvement, and operational governance
* Exposure to data analytics, AI, machine learning, or digital transformation is an advantage
* Excellent communication, presentation, stakeholder management, and program leadership skills
* Willing to work across shifts and travel as required
Preferred Background
* MBA (Finance), M.Com, CA, ICWA, Engineering, or equivalent
* Black Belt, Master Black Belt, PMP, Agile, or Digital certifications are a plus
Important Notes
* PAN and DOB are mandatory for profile creation
Why Join?
* Lead high-impact Lean Six Sigma and transformation programs
* Drive automation, analytics, and digital excellence initiatives
* Work with enterprise clients across large-scale service operations
* Opportunity to influence business strategy, quality, and operational performance
If you have experience in Delivery Excellence, Lean Six Sigma, FAO transformation, or process improvement, send your updated CV today.
Only shortlisted candidates will be contacted.
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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