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Employee Data Governance Specialist-SME

Gratitude Inc
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1 month ago

Employee Data Governance Specialist-SME

4-8 Year(s)
Mumbai
Mumbai

Job Description

Key Skills

Case Management HR Administration workday ms excel HR operations HR Shared service ServiceNow (SNOW) Employee Data Management

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Employee Data Governance Specialist (SME)

Location: Mumbai
Experience: 4–8 Years

Job Description

We are looking for an experienced Employee Data Governance Specialist (SME) to support HR operations for onshore employees with a strong focus on effectiveness, efficiency, data accuracy, and customer service. The role involves managing HR transactions, employee data and records, Workday workflows, ServiceNow cases, and reporting activities.

Key Responsibilities

  • Manage end-to-end Hire-to-Retire HR transactions and Employee Data Management activities.

  • Process HR lifecycle events, including promotions, personal data changes, separations, transfers, cost center changes, and compensation changes.

  • Handle and resolve Workday workflows and ServiceNow cases efficiently.

  • Manage Workday Inbox and filter activities.

  • Validate employee data and records to maintain strong data hygiene and accuracy.

  • Prepare and publish weekly and monthly reports.

  • Support Workday reporting and data validation activities.

  • Perform testing activities using the Workday Sandbox environment.

  • Coordinate with stakeholders and resolve HR operations-related issues within defined timelines.

  • Coach and support team members when required.

  • Conduct effective training sessions and lead by example.

  • Support pilot transitions, where required.

  • Maintain confidentiality while managing sensitive employee information.

  • Work independently, manage multiple tasks, and meet strict deadlines.

Required Skills & Experience

  • 4–6 years of experience supporting US and Europe HRO verticals.

  • Expert-level knowledge of Workday and ServiceNow.

  • Strong experience in Hire-to-Retire processes, Employee Data Management, HR Administration, and Employee Lifecycle Events.

  • Experience in processing HR transactions within relevant Workday modules.

  • Knowledge of Workday Inbox and Filters Management.

  • Experience in validating employee records and maintaining data accuracy.

  • Strong communication, problem-solving, and resolution skills.

  • Ability to multitask, work under pressure, and meet deadlines.

  • Ability to coach team members and deliver effective training sessions.

Good to Have

  • Experience in Workday Reporting.

  • Knowledge of Workday Sandbox for testing.

  • Experience in handling pilot transitions.

  • Strong reporting and data validation skills.

Education

  • Bachelor's degree in any discipline.

  • Basic knowledge of MS Office applications.

Working Conditions

  • Flexible to work in 24×7 shift timings.

  • Work from Office – Mumbai.

  • Willingness to work extended hours when required to meet business deadlines.

Important Note

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth are mandatory for profile creation.

Role

Payroll Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

Human Resources

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Toukeerahmed Attar

Recruiter - Gratitude Inc

NA, india

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500+ Posts

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