OHL HR Reporting and MIS Specialist

Gratitude Inc

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1 week ago

OHL HR Reporting and MIS Specialist

4-8 Year(s)

Bangalore, Mumbai

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Job Description

Key Skills

Data Analysis Tableau Advanced Excel Process Improvement HR Data analytics Dashboard Reporting Process documentation & SOPs MIS Management & Data Reporting

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HR Reporting and MIS Specialist

Location: Bangalore / Mumbai
Experience: 4–8 Years
Shift: US Hours – 5:30 PM to 3:30 AM IST
Work Mode: Work from Office

Job Summary

We are looking for an experienced HR Reporting and MIS Specialist with strong expertise in HR reporting, data analysis, dashboards, and custom datasets.

The candidate will be responsible for gathering, analyzing, and interpreting HR data from multiple sources and delivering accurate and timely reports and dashboards to global stakeholders and HR Business Partners (HRBPs).

The role requires strong Advanced Excel skills, analytical thinking, attention to detail, stakeholder management, and communication skills.

Key Responsibilities

Prepare and manage various HR reports, dashboards, and custom datasets.
Gather, analyze, and interpret data from multiple sources.
Ensure accurate and timely delivery of HR reports.
Collaborate with global stakeholders and HRBPs to understand reporting requirements.
Create and provide required data, dashboards, and reports.
Support ad-hoc data requests and special projects.
Continuously improve reporting processes to enhance efficiency and quality.
Maintain documentation related to reporting processes, data definitions, and standard reports.
Draft clear process guides and Standard Operating Procedures (SOPs).
Manage multiple priorities and meet deadlines in a fast-paced environment.

SLA & KPI Management

Understand and adhere to defined SLAs and KPIs.
Consistently meet or exceed SLA requirements for reporting activities.
Maintain high-quality standards while delivering reports within agreed timelines.
Track reporting performance and ensure timely completion of deliverables.

Policy Adherence & Process Improvement

Ensure adherence to company policies and data confidentiality requirements.
Identify opportunities for process improvement.
Recommend improvements to enhance reporting efficiency and data accuracy.
Ensure proper documentation and validation of reporting processes.

Required Skills

HR Reporting & MIS
HR Data Analysis
Advanced MS Excel – Mandatory
Tableau
Cognos
Workday Reports
Data Gathering & Reporting
Dashboard Creation
Data Analysis
Documentation Validation
Global Stakeholder Management
Process Improvement
Compliance
SLA & KPI Management
Excellent Communication Skills
Strong Analytical Skills
Attention to Detail

Qualifications & Experience

Any Graduate.
5–7 years of experience in Reporting & Data Analysis preferred.
Strong hands-on experience in preparing HR reports, dashboards, and datasets.
Strong proficiency in Advanced Microsoft Excel.
Basic knowledge of Workday Reports.
Mandatory knowledge of reporting tools such as Tableau and Cognos.
Excellent English communication skills, both written and verbal.

Key Competencies

Strong analytical and critical-thinking skills.
Excellent attention to detail.
Ability to work with multiple data sources.
Strong stakeholder management skills.
Ability to manage multiple priorities.
Strong documentation and process management skills.
Ability to work independently and meet strict deadlines.
Professional communication with global stakeholders.

Working Conditions

US Shift: 5:30 PM to 3:30 AM IST.
Work from Office only – no work from home.
Candidate should be flexible to work extended hours when required to meet business deadlines.

Eligibility

Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are required for profile creation.

Role

MIS Analyst

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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