P2P & AP Dispute Resolution Specialist - Senior Analyst - Mumbai
Gratitude IncP2P & AP Dispute Resolution Specialist - Senior Analyst - Mumbai
Job Description
Key Skills
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P2P & AP Dispute Resolution Specialist - Senior Analyst - Mumbai (US Shift, WFO) - Up to 9 LPA
Location: Mumbai
Experience: 4 to 8 Years
Band: BPO 3
Salary: Up to 9 LPA
Shift: US Shift - 5:00 PM IST to 3:00 AM IST - WFO
Job Code: 429289
ABOUT THE ROLE:
We are hiring Senior Analyst - P2P and AP Dispute Management for Mumbai - US Shift!
If you have 4-8 years of experience in Accounts Payable, Invoice Dispute Management, P2P, SAP / Oracle, and MS Excel, this role is for you.
JOB DETAILS:
Role: P2P & AP Dispute Resolution Specialist - Senior Analyst
Location: Mumbai
Experience: 4-8 Years
Band: BPO 3
Salary Budget: Up to 9 LPA
Shift Timing: Willing to work from office in US shift between 5:00 PM IST to 3:00 AM IST - Permanent shift
EDUCATION:
- Minimum 15 years of regular, full-time education - 10 + 2 + 3
SKILLS REQUIRED:
- Excellent interpersonal communication skills and the ability to work effectively with colleagues, suppliers, and customers
- Experience in Accounts Payable or Invoice Dispute Management - preferred
- Strong analytical and problem-solving skills with attention to detail
- Proficiency in ERP systems - SAP and Oracle and MS Excel
- Ability to manage multiple disputes and meet deadlines in a fast-paced environment
KEY RESPONSIBILITIES:
- Perform end-to-end Accounts Payable functions, including invoice receipt, validation and payment processing
- Support the Procure-to-Pay - P2P process from an Accounts Payable perspective using ERP systems
- Conduct three-way matching between purchase orders, invoices, and goods receipt notes - GRN
- Identify, raise, and manage invoice disputes related to price variance, quantity mismatch, duplicate invoices, tax issues, and missing documentation
- Coordinate with vendors and internal stakeholders to resolve invoice discrepancies in a timely manner
- Request, review, and validate supporting documents such as revised invoices, credit notes, and proof of delivery - POD
- Track and monitor open and aged disputes, ensuring proper documentation and closure within SLA timelines
- Maintain strong working relationships and professional rapport with stakeholders and clients to ensure smooth AP operations and timely dispute resolution
- Maintain accurate records and compliance with internal controls and SOPs
- Assist with month-end close activities, reconciliations, and reporting related to AP and voice disputes
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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